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Services

SoTech Support

Support plans to maintain and grow your business.

SoTech Support is our service offering maintenance and support plans, which help evolve your business. Our maintenance plans keep your projects safe and secure.

We also offer ongoing support plans, which secure you a certain amount of the studio’s time per month. This time can be used for the team to fix bugs, test in new browsers/platforms, add extra functionality or review performance.

You’re in control.

As the client, you can manage your tasks and review the work we’ve done for you each month via an online application. This ensures that you have full visibility of how your time is being used and allows us to share key project deadlines together.

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Support plans to continually improve your projects.

We understand how a website or app works, and how to improve performance. This could be design, development, SEO, content and more!

SoTech Support is about consistently improving your projects with the help and guidance of an agency you can trust to deliver results.

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Frequently asked questions.

What is SoTech Support?

SoTech Support is our service offering maintenance and support plans, which help evolve your business.

Our maintenance plans keep your projects safe and secure. We also offer ongoing support plans, which secure you a certain amount of the studio's time per month. This time can be used for the team to fix bugs, test in new browsers/platforms, add extra functionality or review performance.

How much does SoTech Support cost?

This depends on your growth plans and business needs. We offer support packages from one day per month to every day! Once we know what your support requirements are, we can work with you to determine the cost.

What if I don’t want to commit to an ongoing support plan?

You have no obligation to commit to our support plans, but we strongly recommend that you do to keep your projects safe and secure! However, if they're not for you, we are more than happy to provide ad hoc support for your projects.

How will I know how my time is being used for my support plan?

As the client, you can manage your tasks and review the work we've done for you each month via an online application. This ensures that you have full visibility of how your time is being used and allows us to share key project deadlines together.

What if I don’t use all my time allocated on my support plan?

If you don't use all your time one month, or you go over your time allocated, it rolls over across to the next month and vice versa. We will be sure to inform you how much time has been spent so we can plan together accordingly.

Get in touch with us.

Arrange a call with us to see if we're a good fit for your new project.
If you prefer email, you can message us directly.

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    Our team is working remotely, please drop us an email.

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